by Nick Brown | Jul 9, 2026 | Coaching, Leadership, Member Relationships, Sales Training
In 2010, the credit union where I worked found itself facing the same challenges many credit unions were experiencing across the country. The housing market had collapsed, the economy was struggling, charge-offs were rising, and loan growth had slowed dramatically. ...
by Nick Brown | Jul 14, 2025 | Leadership, Member Relationships, Sales Goals, Sales Training
Originally published on CUInsight.com At some point most credit unions find themselves looking for ways to improve sales performance—more loans, deposit growth, higher product penetration. And one of the first ideas that often comes up is, “Maybe we just need better...
by Nick Brown | Aug 21, 2018 | Loan Recapture Sales
****As Seen in Credit Union Business Magazine in March 2018**** With a strong, growing global economy and inflation concerns, new Fed Chair Jerome Powell will likely sustain the same increasing interest rate policy over the next year. This is great for the economy...
by Nick Brown | Mar 20, 2017 | eLending, Loan Recapture Sales, Outbound Call Center
Last week the Federal Reserve voted nearly unanimously to raise the key interest rate by a quarter percent for the second time in 3 months. The recent increases are part of a rate increase strategy which Fed Chair Janet Yellen says will continue into 2018. Many...