by Nick Brown | Apr 21, 2021 | Sales Goals, Sales Mindset, Sales Training
A few years ago, I had the opportunity to spend an entire day shadowing team members in a client’s branch network. I do quite a bit of shadowing of team members who have been through my training, but this was a special situation. I was invited to shadow these team...
by Nick Brown | Mar 16, 2021 | Sales Goals, Sales Training
Many years ago, I remember sitting in a meeting led by our team’s Senior Vice President where he was discussing his vision for our outbound sales department and the strategy that would help us reach this vision. As I listened to his presentation, I couldn’t help but...
by Nick Brown | Mar 27, 2020 | Loan Recapture Sales, Sales Goals, Sales Training
If you have read any of the articles we have had published over the last three years, and I hope you have, you know that I am a sales champion for the credit union industry. My goal is to provide competent, credit union-specific sales training in an effort to help...
by Nick Brown | Mar 17, 2020 | Sales Goals, Sales Mindset, Sales Training
****As Seen in CU Business Magazine in February 2020**** A few years ago, my extended family, which included my wife, my three kids, my parents, my sister, and her family, took a vacation to a major theme park across the country. In order to make the most of our time...
by Nick Brown | Oct 29, 2019 | Sales Goals
*****As seen in CU Business Magazine in July 2019.***** It was 2002 and I was approaching the second anniversary for my very first credit union position. I had recently been promoted to head teller, mainly because I had mastered the processes of tellering and was...
by Nick Brown | Jun 8, 2019 | Sales Goals
Recently, I stumbled across an old CNN article published in March 1999. The title of the article read, “Are we headed for a global Y2K crisis?”. I felt almost nostalgic as I skimmed through the article remembering how concerned we all were that our computers were...
