by Nick Brown | Mar 27, 2020 | Loan Recapture Sales, Sales Goals, Sales Training
If you have read any of the articles we have had published over the last three years, and I hope you have, you know that I am a sales champion for the credit union industry. My goal is to provide competent, credit union-specific sales training in an effort to help...
by Nick Brown | Mar 17, 2020 | Sales Goals, Sales Mindset, Sales Training
****As Seen in CU Business Magazine in February 2020**** A few years ago, my extended family, which included my wife, my three kids, my parents, my sister, and her family, took a vacation to a major theme park across the country. In order to make the most of our time...
by Nick Brown | Oct 29, 2019 | Sales Goals
*****As seen in CU Business Magazine in July 2019.***** It was 2002 and I was approaching the second anniversary for my very first credit union position. I had recently been promoted to head teller, mainly because I had mastered the processes of tellering and was...
by Nick Brown | Jun 8, 2019 | Sales Goals
Recently, I stumbled across an old CNN article published in March 1999. The title of the article read, “Are we headed for a global Y2K crisis?”. I felt almost nostalgic as I skimmed through the article remembering how concerned we all were that our computers were...
by Nick Brown | May 23, 2019 | Sales Goals
What do top salespeople at credit unions do differently? A number of years ago I had the opportunity to read the book “Outliers: The Story of Success” by Malcolm Gladwell. The premise of the book, if you haven’t had the opportunity to read it, is to explain the...
by Nick Brown | Nov 8, 2018 | Loan Recapture Sales, Sales Goals
Several years ago, while I was working as a credit union outbound call center manager, I was asked to lead a series of sales training workshops as part of a loan officer refresher course. The purpose of the refresher course was to retrain employees on the most...
