It may seem simple but most times simple is better. I just think it’s a great way for any organization, especially a credit union who for decades has been trying to shift the service culture to a sales culture. It is something that is great as a stand-alone tool for smaller credit unions and credit unions that don’t have a sales culture and it’s absolutely wonderful as a supplement to any existing credit union program.
Scott Baker, Consumer Lender Manager, MTC Federal Credit Union
