Your Sales Team Has Polisiophobia Now What?

Your Sales Team Has Polisiophobia Now What?

I have been a Boy Scout advisor for most of my adult life. If you know anything about Scouting, you know the highlight of the year is the week-long summer camp. I have been to dozens. A few years ago, our troop spent summer camp at Camp Hunt. It sits on the bank of...
The 5 Best Outbound Call Lists Right Now

The 5 Best Outbound Call Lists Right Now

****As seen in CU Business Magazine in June 2021.***** I started making outbound sales calls to members when I joined our credit union’s outbound call center, in March of 2006. This was a brand-new team for the credit union, and I was one of the first outbound agents...
The Four Core Values of Selling

The Four Core Values of Selling

For the last six years, I have worked with some amazing people and credit unions to help them improve their sales and service cultures. One of the greatest challenges we face in this process are the misconceptions and limiting believes credit union employees have...